How to request a change to your NZeTA

Check the status of an NZeTA

If you have a current NZeTA application, you can check its status.

When to use this form

You can only use this form to:

correct small errors, for example the spelling of your name or an incomplete passport number
update to your email address, or
update your passport details, for example the passport number of your new passport.

When not to use this form

You cannot use this form to change a visa, including an Australian Permanent Resident Visa, or to make significant changes to your NZeTA, including:

your nationality or passport issuing state
your declaration answers
the type of NZeTA you have requested, for example changing a transit to a traveller NZeTA.

If you need to update any of these details, you must submit a new NZeTA request.

If you want to change your visa details, contact us.

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Identify the NZeTA

Alert

If you are changing your name or passport number you need to request the changes at least 10 days before you travel. If you want to change your nationality on your passport you will need to submit a new NZeTA request.

Do you have an NZeTA reference number?*

Yes No

To find your NZeTA reference number:

check the confirmation email we sent you, or
look up your details online by checking your NZeTA status.

Check your NZeTA status

If you requested an NZeTA using the app, open the app and click the down arrow next to your profile picture.

NZeTA reference:*

Note

Your reference number starts with E and has 5 to 8 numbers, for example E123456.

Passport number:*

Passport expiry date:*

Passport nationality:*

Date of birth:*

Tell us how to contact you

Your contact email address:*

Note

This is the email we will use to contact you about this request.

Re-enter your contact email address:*

Date of departure to New Zealand:*

Tell us what you want to update

Warning

The details in your NZeTA must always match the details in the passport you will be using to travel to New Zealand. If your passport details are not correct you may not be able to board your plane or cruise.

Declaration

INZ privacy statement

I have read and understood the INZ privacy statement.
To the best of my knowledge the information I have provided in this form is accurate and have answered the questions truthfully and correctly.

Yes, I agree

Contact us