C4.40 Request by officer for further information

1. A refugee and protection officer may make a request for further information from a claimant by:
   1. giving that request at an interview; or
   2. sending it to the claimant in writing.
2. Any such request must specify the date (which must be reasonable in all the circumstances) by which the claimant has to provide the extra information, although the officer may grant further time at their discretion.
3. Any such request must include a statement to the effect that if the officer does not receive the requested further information within the given time period, the officer may proceed to determine the claim on the basis of the information available.

Effective 29/11/2010