A12.5 Applicants must not be charged for forms (08/05/2017)

Application forms are to be made available to applicants free of charge.

A12.5.1 Supply to customers

1. All processing offices must supply forms and leaflets to customers in their area of responsibility. INZ customers include members of the public, licensed or exempt immigration advisers, travel agents, solicitors or community groups.
2. When ordering supplies, offices must take into consideration the needs of their customers.
3. A list of forms, guides and other leaflets will be available for download and use from the INZ website (www.immigration.govt.nz/forms).

A12.5.5 Supplies to licensed or exempt immigration advisers

When licensed or exempt immigration advisers based in New Zealand require large numbers of forms and leaflets regularly they may request Converga to deliver the forms and leaflets direct to the immigration adviser.

A12.5.10 How to order

INZ offices, MFAT offices and external licensed or exempt immigration advisers must order their forms and leaflets directly by using the order form found on the Immigration New Zealand website.

Effective 08/05/2017